At Dr. Pulapaka’s office, we understand that you will have financial questions. Our goal is to provide options that will fit your budget comfortably. Aside from accepting most major medical insurances and Medicare we also offer self-pay services.  

Our experienced staff can give you full-service assistance with your insurance and written estimates. There are low monthly payments and many choices so that you can tailor your financing to suit your needs.

We accept all major credit cards and all co-payments are due the same day of service. For your convenience, we accept credit and debit cards. To keep our costs down and offer the most competitive rates, a 3.6% convenience fee is applied to all credit and debit card transactions.
If you prefer to avoid this fee, we are happy to accept cash or check for your payment.

Prior to your first visit, you can print all three of your forms to review and complete at home. 

We DO NOT OVERBOOK, all new patients are scheduled for 1hr of appointment time and returning patients, a minimum of 30min.  Therefore, we have a strict cancellation policy.  Currently, it takes about 4 weeks for a regular appointment, unless there is an emergency and we have a 48 hour guarantee.  The CPT code – 99058 Service(s) provided on an emergency basis in the office may not be covered by your insurance and is billed at $150.00. Medicare does not reimburse for the code and it is an out-of-pocket expense the patient must incur and requires an Advance Beneficiary Notice(ABN) to be signed. 

CANCELLATION POLICY: DeLand Foot and Leg Center, LLC requires a 48 business hours cancellation notice. We ask your full cooperation not to burden you. If your appointment is on Monday morning you can call Saturday to cancel. You may leave a message with our service when calling the office after hours. A $75.00 fee applies for appointment cancellations in less than 48 business hours, a $75 fee for canceled vascular studies, and a $250.00 fee applies for surgery canceled in less than 72 hours.

Prescription Refill requests take 48 business hours to process, so please allow adequate time for us to fill your request. Disability, Insurance, and/or Medical Forms requests usually take 5-7 days to complete after the $35.00 processing fee has been paid for each packet, this includes a minimal verification of the chart documents. If you require documentation that is beyond that scope, it is pre-billed at $750/hr. Lab results: it is the patient’s responsibility to follow through on their care and request a copy or the results of any and all labs or testing performed in the office or out of the office, i.e. MRI, Bone Scan, and Pathology.

Appendix A to Part 92

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